2020 Toyota Yaris Cross

I had never purchased a vehicle on-line before, so I was apprehensive about how it all worked. I need not have worried, Autoport was obviously experienced as they answered all my questions reassuringly and allayed my fears by explaining the process clearly to me. They informed me of progress as it happened, the clearance, the loading, the transporting, even the whereabouts of the ship and its ports of call. Whatever paper work was required of them, they informed me, asked me in a timely fashion for my documents. I never felt under pressure and was impressed with their efficiency. I was even met at the airport and taken to their depot where again, all the paperwork was completed, and the car was mine! But it didn't stop there. I can't read Japanese. However, my queries about how something worked on the dashboard were patiently explained. The car is going well! I would not hesitate to recommend this company, and method of purchasing, to anyone. And I am really enjoying the car.

The thought of importing a car was something my wife and I have thought about in the past, but it fell into the too hard basket and we had no idea where to start, that was until a friend introduced me to Autoport. Autoport had 1000’s of cars to choose from and we found a late model car with much lower km’s and price than we could find from any dealer here in NZ and they took care of absolutely everything. We were a little apprehensive during the 6 week wait for the car to arrive but we needn’t have been as Autoport kept us up to date every step of the way and when the car arrived it exceeded our expectations and had been valeted to a near new look. Autoport are great to deal with and I would happily use them for our next car.

I've now imported two cars via Autoport, both PHEVs, and I am happy to report that on both occasions I found the process to be seamless. Each time their team took care of everything from pre-purchase inspection in Japan to compliance and vinning in NZ, providing email updates along the way - the only hard part was waiting for my vehicles to arrive! The only paperwork on my end was applying to NZTA for the Clean Car Rebate. So if you're seeking a specific model or trim level not available here, Autoport is the place I found mine, and I'll recommend them to anyone!

Thanks to Autoport for the wonderful service, I ordered my car and you delivered without any difficulties. The time frame was just phenomenal. The services were just excellent. I will continue to use Autoport, and am expecting to order my next car in a few years to come.